Improving organizational performance through engaged employees and customers, and through strong internal and external processes.
Accurus Research Systems is a company that partners with business organizations to help them improve their performance, and consequently, improve their bottom line. This is achieved by working in the two areas that most impact an organization… people and processes. We have a 27-year track record of helping organizations acquire this critical decision-making information.
People
A strong predictor of performance lies in the level of engagement of the human factors – employees and customers. Their engagement and satisfaction are important drivers of the organization’s key performance metrics.
Processes
Organizational performance is also dependent upon the numerous processes that define an organization and its mission. Efficient processes that minimize waste in all its forms have a direct bearing on the performance of the organization.